Phone Martin now on 087-6146733 to book your bouncy castle

FREQUENTLY ASKED QUESTIONS OF CORK BOUNCING CASTLES AND THE ANSWERS


WHAT AREAS IN CORK CITY WILL YOU HIRE BOUNCY CASTLES TO?

We will hire bouncing castles to customers in Cork City including the following areas Ballinlough, Ballintemple, Ballyvolane, Blackpool, Blackrock, Ballyphehane, Bishopstown, Carrigtwohill, Donnybrook, Douglas, Dublin Hill, Frankfield, Glanmire, Glasheen, Grange, Gurranabraher,

Kerry Pike, Mahon, Mayfield, Montenotte, Rochestown, Shanakiel, St. Lukes, Sundays Well, Tivoli, Togher, Turners Cross and Wilton.

WHAT AREAS IN COUNTY CORK WILL YOU HIRE BOUNCY CASTLES TO?

We will hire bouncing castles to customers in Ballincollig, Blarney, Carrigaline, Carrigrohane, Castlemartyr, Clogheen, Cobh, Curraheen, East Ferry, Fota, Glounthaune, Halfway, Inniscarra, Kerry Pike, Killeagh, Little Island, Midleton, Monkstown, Passage West, Raheen, Rathcormac, Rathduff, Ringaskiddy, Shanagarry, Tower, Waterfall, Watergrasshill

WHEN SHOULD I BOOK A BOUNCY CASTLE FOR A HOLY COMMUNION PARTY IN MAY?

We recommend that you book the castle by December of the previous year at the latest. All bouncing castle companies will be fully booked up if you leave it until nearer the date of the communion.

WHAT DO I DO IF I CAN'T BOOK A BOUNCY CASTLE FOR THE DAY OF MY CHILDS COMMUNION AS EVERYWHERE IS BOOKED OUT?

Communions are on Saturdays. You will find however that Bouncing Castle Companies will have availability on the following day. Book for the Sunday instead. This will allow you to keep your promise to the child to get a castle and it lets you celebrate this special occasion over two days instead of one

WHY IS AN ADULT REQUIRED AT ALL TIMES TO SUPERVISE THE USE OF A BOUNCY CASTLE?

Improper use by the children, such as climbing on the walls, fighting, wrestling or running into one another can cause serious injury. It is important that a responsible adult be in charge of an inflatable at all times to insure that all safety rules are followed to prevent injury.

CAN WE HIRE FOR MORE THAN ONE DAY?

Yes you can, but you must ensure that the bouncy castle is unplugged and secured overnight. If any damage occurs to the bouncy castle while in your possesion you will be liable for the repair or replacement costs. All blowers must be stored indoors overnight. There will usually be a small reduction in price for the second day of hire. Please request a price at time of booking.

HOW DO I BOOK A BOUNCY CASTLE?

By telephoning 087-6146733 or by clicking on the Contact Us button on our webpage, www.cork-bouncing-castles.com

HOW AND WHEN DO I PAY FOR BOUNCY CASTLE HIRE.

You pay our driver in cash on the day when he arrives to put up the castle. If you intend paying by cheque it must be sent to us at least 2 weeks before hire date to enable cheque to be cleared.

ARE YOUR UNITS CLEAN?

Yes. All our bouncing castles are cleaned and disinfected after each bouncy castle hire. We are committed to making sure that your children are playing in a clean, healthy, and safe environment.

HOW MUCH SPACE WILL I NEED FOR THE BOUNCY CASTLE?

You will need a minimum of 18 ft X 18 ft. Units need to be staked down and blowers fully extended to ensure proper and safe inflation of the unit.

WHAT HAPPENS IF THE UNIT LOSES POWER?

All inflatables designed for rental use require a fan that runs continuously. Should the fan provided to you stop working, immediately remove the children playing in or on it. Then check the trip switch to see if it has tripped. If so, reset the switch and continue playing on the inflatables. Should the trip switch trip a second time you should try another electrical outlet. If it trips again please phone us on 087/6146733.

CAN YOUR UNITS BE SET-UP INDOORS?

Yes. We can set up our castles in gyms, community halls, or anywhere else that can accommodate the height of our units.

CAN THE CASTLES BE PUT ON AN OUTSIDE TARRED OR CONCRETED SURFACE?

No. The castles need to be staked down on a grass surface for safety reasons. We will not put down a castle on a hard surface such as stone or tarmac.

WHAT WILL I NEED TO DO ON THE DAY OF THE HIRE BEFORE THE BOUNCY CASTLE IS DELIVERED?

Please ensure that the access/ side passage is clear and the site is free from any sharp objects, stones and/or dog mess etc

HOW EARLY OR LATE CAN THE INFLATABLE BE DELIVERED/COLLECTED?

Normal delivery times are between 10 and 12 in the morning and collection starts from 6.00 pm. We will sometimes drop off a unit late the night before the party if it suits you.

We will start to collect Castles at Communion time from 7.0 pm unless you have booked for two days

HOW LONG WILL IT TAKE TO SET UP THE BOUNCY CASTLE?

It will take approximately 15 minutes to set up depending on access.

WHAT HAPPENS IN BAD WEATHER SITUATIONS?

Look at the weather on the day of hire, and decide if you want to cancel or go ahead. You can cancel a booking at any stage prior to delivery of the castle without incurring any cost. Bouncy Castles should not be used in high winds or heavy rain for safety reasons.

WHY IS THE INFLATABLE STAKED INTO THE GROUND?

If an inflatable is not staked correctly the wind, depending on how strong it is, can actually pick it up and blow it away with or without children playing in or on it. Regardless of how well staked an inflatable is it should not be played on or in when the winds are high.

WHAT HAPPENS IF THERE IS A FAULT WITH THE CASTLE AFTER THE DELIVERER HAS LEFT?

All of our bouncy castles and blowers are checked regularly for faults, so nothing should go wrong, but in the unlikely event that it does, please remove children from unit and then telephone 087/6146733.We will do all in our power to correct the problem, letting you to get on with enjoying your party.

WHAT HAPPENS IF IT RAINS DURING THE HIRE OF A BOUNCY CASTLE?

The fan unit must be disconnected from the socket and put indoors. Obviously, if weather improves then unit may be re-inflated for continued use.

WHAT WILL HAPPEN IF THE INFLATABLE GETS DAMAGED OR IS STOLEN WHILE IN YOUR POSSESION?

The castle will be inspected before we leave and when you sign the Terms and Conditions you are agreeing that the Bouncy Castle is in good and clean condition. If damage occurs the unit must be switched off and hirer will be liable for any repair or replacement costs. The repairs must be done professionally to keep our Safety Certificates in order. Hirer will also be liable for any theft and required to reimburse the value thereof.

WHAT INSURANCE COVER SHOULD THE HIRER ARRANGE?

The owner of the house should contact their home policy provider to see if they can arrange additional personal liability cover. We are not responsible if somebody gets hurt using the castle.

WHAT DAYS CAN YOU CONTACT CORK BOUNCING CASTLES LTD?

You can phone us on 087/6146733 365 days of the year or contact us through our website www.cork-bouncing-castles.com

If you still haven’t found the answer to your question, please get in touch by clicking on the Contact Us button on our website www.cork-bouncing-castles.com or telephone us on 087-6146733.

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